Email marketing · Integration
Clients who cancel or go quiet flow into your re-engagement lists automatically. No spreadsheet exports.
Clients who cancel and never rebook rarely announce it. Vybz patient workflows notice, and subscribe them to the right ActiveCampaign list automatically, so your win-back emails go out while there's still a relationship to save.
What it does
Vybz watches your practice's appointment activity daily and keeps your ActiveCampaign lists in step.
Finds clients who cancelled and never rebooked within a window you choose.
Finds inactive clients with nothing on the books since their last appointment.
Subscribes each match to the ActiveCampaign list you pick.
Waits between touches, so nobody gets re-added over and over.
Runs daily on its own. Your lists stay current without exports.
Examples
01
A client's last appointment passes with nothing on the books for six weeks. The inactive segment picks them up on its daily run and subscribes them to your win-back automation in ActiveCampaign. A gentle nudge, right on time.
02
A client cancels and doesn't reschedule within two weeks. They flow into your “we saved your spot” list automatically, and your ActiveCampaign sequence takes it from there.
03
Your marketing depends on segments staying current. The daily run keeps membership accurate, adds new matches, and skips anyone touched recently. Zero manual list hygiene.
Getting connected
Step 1
In ActiveCampaign, open Settings, then Developer, and copy your API URL and key.
Step 2
Vybz checks them against your account, encrypts the key, and keeps an eye on the connection's health for you.
Step 3
Pick a segment, set the time window, and choose the list. The workflow runs daily from there.
FAQ
With your API URL and API key from ActiveCampaign's developer settings. The key is encrypted when you save it and checked regularly so you know the connection is healthy.
The ones your segments match: clients who cancelled and haven't rebooked, or clients with no upcoming appointment within the window you set. You choose the window and the destination list.
No. Each workflow waits a set time per client before touching them again, so a match is added once rather than re-subscribed run after run.
Any plan with API access works, and that's most of them. If your account shows an API URL and key under Settings, then Developer, you're set.
Get started
See how Vybz agents work with the tools your practice already uses. We'll walk you through it on a live demo.